Privacy Policy

PRIVACY POLICY

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data refers to all data with which you can be personally identified.

1.2 The controller for data processing on this website in the sense of the General Data Protection Regulation (GDPR) and the Hong Kong Personal Data (Privacy) Ordinance (PDPO) is StartUpUniverse Limited, RM 1911A, UNIT F, 19/F, GOLDEN BEAR CENTRE, Tsuen Wan, New Territories, Hong Kong. For questions regarding data protection, please contact us by mail at the address provided above. The controller decides alone or jointly with others on the purposes and means of processing personal data.

2) Data Collection When Visiting Our Website

2.1 When using our website for informational purposes only, i.e., if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called "server log files"). This includes:

  • Our visited website

  • Date and time of access

  • Amount of data sent in bytes

  • Source/reference from which you reached the page

  • Browser used

  • Operating system used

  • IP address used (possibly anonymized)

Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no further disclosure or other use of the data.

2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data. You can recognize an encrypted connection by "https://" and the lock symbol in your browser's address bar.

3) Hosting & Content Delivery Network

Shopify Our website is hosted on the servers of Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland. Data is also transmitted to Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada. Shopify complies with the GDPR through a data processing agreement.

4) Cookies

Our website uses cookies to enable the use of certain functions. You can find details on this in our Cookie Consent Tool.

5) Payment Service Providers

PayPal

When using PayPal as a payment service provider, your payment data is transmitted to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Further information can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Airwallex

Payment processing also takes place via Airwallex (Hong Kong) Limited, Level 20, Tower 2, One International Finance Centre, 8 Finance Street, Central, Hong Kong. Airwallex complies with data protection requirements through appropriate security measures. Further information can be found at: https://www.airwallex.com/privacy-policy

Klarna (via Airwallex)

If you select a Klarna payment method, your data will be transmitted to Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. Further information can be found at: https://www.klarna.com/de/datenschutz/

6) Use of Customer Data for Direct Marketing

Our email newsletter is sent via Klaviyo, 225 Franklin St, Boston, MA 02110, USA. Klaviyo uses web beacons for statistical analysis. You can revoke your consent at any time. Klaviyo is certified under the EU-US Data Privacy Framework.

7) Web Analytics Services

Our website uses Google Tag Manager to manage tracking services. Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

8) Rights of the Data Subject

You have the following rights:

  • Right to information according to Art. 15 GDPR

  • Right to rectification according to Art. 16 GDPR

  • Right to erasure according to Art. 17 GDPR

  • Right to restriction of processing according to Art. 18 GDPR

  • Right to object according to Art. 21 GDPR

  • Right to lodge a complaint with a supervisory authority

Right to object: If we process personal data based on our legitimate interest, you can object to this processing.

9) Storage Duration

We store personal data only for as long as necessary to fulfill the purposes, unless legal retention obligations require longer storage.